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Frequently Asked Questions

What is the water quality that is needed for my generator?

Visit this page for more information on water quality for your steam generator: http://www.consteril.com/products/smart-options/water-purification-systems/why-purify-your-water/

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What parts do you recommend replacing during PM?

Refer to our maintenance guidelines located here: http://www.consteril.com/steam-autoclave-answers-to-3-common-maintenance-questions/

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Where do I find information about water connections required for my autoclave?

Refer to the production specification sheets located here: http://www.consteril.com/resources/literature/ or review your installation instructions.

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Who has access to the data for my cloud-connected autoclave?

Only authenticated end-users who are explicitly granted permission are able to access the data. Data is stored separately from other AWS customers, as well as from Consolidated Sterilizer Systems. Only authenticated end-users can choose to share the access with collaborators/colleagues…

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Why are my heaters failing? 

There are a number of reasons that heating elements could fail, a few of which are: 1) poor water quality, 2) lack of maintenance and 3) improper onsite voltage. Refer to this page for more information on water quality for…

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Why is my sterilizer alarm going off upon startup/installation?

Most likely a cable has not been plugged into the back of the controller.

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Will my unit fit into my space? 

Refer to the unit drawings and floor plans. Also visit this page for more information: http://www.consteril.com/resources/literature/

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