Support & Services For over 65 years, Consolidated has designed and manufactured its products around four basic concepts: Reliability Serviceability Functionality Cost Effectiveness Reliability and serviceability are very important to our customers and our service representatives. As a result of our attention to these two attributes, Consolidated’s products experience the least amount of downtime in the industry. With a focus on functionality, we aim to incorporate off-the-shelf, non-proprietary components into our products. This allows our customers a wide variety of options for service and component replacement throughout the life of the sterilizer. Although we maintain a supply of replacement parts, most parts can be found through locally available suppliers; emphasizing the importance of keeping costs down.