Consolidated’s Expert Steam Sterilizer Service and Maintenance Department
At CSS, our professional service staff is dedicated to installing and supporting laboratory equipment worldwide.
Our field engineers and technicians have extensive industry experience and participate in periodic factory training to ensure their skills remain current. We understand that steam sterilizer uptime is critical for our customers to efficiently operate their labs. As such, we strive to provide our clients with a service department that is accessible, educated, and driven by the highest standards of excellence. When you buy a CSS steam sterilizer, you are guaranteed the highest level and most product-knowledgeable service assistance. For service assistance with installation, troubleshooting, repair, and applications assistance, please contact us.
Repairs
If you would like to send equipment to Consolidated for evaluation and/or repair, fill out our OEM Repair Request Form, or contact our service department for more information.
Steam Sterilizer Preventative Maintenance
SterilCARE™ Proactive Maintenance Service
The SterilCARE™ Proactive Maintenance Program (PMP) is designed to help keep your laboratory’s steam sterilizer running at top performance for many years. Choose from four SterilCARE™ plans, or contact us to arrange for a custom configured maintenance program.
Choose the SterilCARE™ plan that best suits your facility:
SterilCARE™ Plan Components
| Typical Daily Usage | SterilCARE™ Plan Name | Scheduled Inspection | On-Site Service Call |
Parts |
|---|---|---|---|---|
| 1 to 2 cycles | Basic | 1 per year | ||
| 3 to 4 cycles | Deluxe | 2 per year | 1 per year | |
| 5 to 6 cycles | Premium | 3 per year | 2 per year | |
| > 6 cycles | Elite | 4 per year | Unlimited | Included |
| Custom | Contact Consolidated to develop a custom configured SterilCARE™ plan for your facility. | |||
SterilCARE™ Proactive Maintenance Parts Kits
As part of the SterilCARE™ Proactive Maintenance Program (PMP), Consolidated offers the convenience of PartsPAX™ Maintenance Kits for your autoclave. Learn more here.
