Consolidated’s Expert Steam Sterilizer Service and Maintenance Department

At CSS, our professional service staff is dedicated to installing and supporting laboratory equipment worldwide.

Our field engineers and technicians have extensive industry experience and participate in periodic factory training to ensure their skills remain current. We understand that steam sterilizer uptime is critical for our customers to efficiently operate their labs. As such, we strive to provide our clients with a service department that is accessible, educated, and driven by the highest standards of excellence. When you buy a CSS steam sterilizer, you are guaranteed the highest level and most product-knowledgeable service assistance. For service assistance with installation, troubleshooting, repair, and applications assistance, please contact us.


If you would like to send equipment to Consolidated for evaluation and/or repair, fill out our OEM Repair Request Form, or contact our service department for more information.

Steam Sterilizer Preventative Maintenance

SterilCARE™ Preventative Maintenance Service

The SterilCARE™ Preventative Maintenance Service Program (PMP) is designed to help keep your laboratory’s steam sterilizer running at top performance for many years. Choose from two SterilCARE™ plans, or contact us to arrange for a custom configured maintenance program.

Choose the SterilCARE™ plan that best suits your facility:

SterilCARE™ Plan Components

SterilCARE™ Plan* Inspection Frequency Replacement Frequency of Safety Components Replacement Frequency of PM Components PartsPAX™ Included
Safety Plus
Inspection that ensures a safe sterilizer operation
Annually Annually As needed and determined upon inspection Safety PAX
Planned maintenance that minimizes sterilizer downtime
Every 300 cycles Annually Replaced at every inspection To be determined
and based upon frequency of service
Custom *For a customized service program please contact Consolidated to discuss your specific facility requirements


SterilCARE™ Preventative Maintenance Parts Kits

As part of the SterilCARE™ Preventative Maintenance Service Program (PMP), Consolidated offers the convenience of PartsPAX™ Maintenance Kits for your autoclave.  Learn more here.