Sterilizer Service and Maintenance

At Consolidated, we believe that sterilizers should be easy to use, service, and maintain. We understand that a steam sterilizer is a critical piece of equipment that our clients rely on in order to have a fully functional research lab. To maximize uptime and keep your equipment in peak condition, we offer SterilCARE™ service plans and PartsPAX solutions to simplify autoclave maintenance.

We strive to provide our clients with a service support team that is accessible, educated, and driven by the highest standards of excellence. Our professional service staff is dedicated to providing exceptional customer service and supporting our products worldwide.

For service assistance with installation, troubleshooting, repair, and applications assistance, please contact us.

Downloadable Resources
Protect Your Investment
Learn how to properly maintain your autoclave.
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SterilCARE™ Brochure
Learn how to properly maintain your autoclave.
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SterilCARE™ Preventative Maintenance Service
SterilCARE™ Preventative Maintenance Service
The SterilCARE™ Preventative Maintenance Service Program (PMP) is designed to help keep your steam sterilizer running at top performance for many years.
SterilCARE™ Plan Components

Choose from two SterilCARE™ plans, or contact us to arrange for a custom configured maintenance program.

Safety Plus
Includes components that ensure your autoclave is running safely.
Proactive
Planned maintenance that minimizes sterilizer downtime
Inspection Frequency
Annually
Every 300 Cycles
Replacement Frequency of Safety Component
Annually
Annually
Replacement Frequency of PM Components
As needed and determined upon inspection
Replaced at every inspection
PartsPAX Included
Safety PAX
To be determined and based upon frequency of service
Safety Plus
Includes components that ensure your autoclave is running safely.
Proactive
Planned maintenance that minimizes sterilizer downtime
Fully Customize Your Autoclave for Your Laboratory Requirements.
Custom

For a customized service program please contact Consolidated to discuss your specific facility requirements.

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SterilCARE™ Preventative Maintenance Parts Kits
Safety PAX
Includes components that ensure your autoclave is running safely. CSS recommends this PartsPAX™ to be changed out annually regardless of number of cycles.
Performance PAX
Includes all essential components to ensure your sterilizer is running smoothly. CSS recommends this PartsPAX™ to be changed out every 300 cycles.
Complete PAX
Includes all Performance PAX and Safety PAX components plus a few other key recommended replacement parts. CSS recommends this PartsPAX™ to be used if maintenance hasn’t been performed in over a year and/or the autoclave sees heavy use.
Inspection Frequency
Annually
Every 300 Cycles
Every 300 Cycles
Sterilizer Part/Component
Safety PAX
Performance PAX
Complete PAX
C3 Chamber Cleaner Starter Kit
Door Sealant
Internal Door Lock Assembly*
Door Gasket
Jacket Safety Valve
Chamber Safety Valve
Door Lubricant
Valve Assembly: Chamber, Jacket, Exhaust, Water, Gasket Air**, Gasket Exhaust**
Vacuum Release Assembly (Valve Repair Kit, Air Filter, Check Valve)
Check Valves
Jacket Steam Trap Kit
Chamber Steam Trap Kit
Steam Generator Part/Component
Safety PAX
Performance PAX
Complete PAX
Generator Safety Valve
Contactor
Water Fill Valve Repair Kit
Sight Glass with Gasket & Valves
Generator Flange O-Ring
Low Water Cut Off Complete Assemblies
Safety PAX
Includes components that ensure your autoclave is running safely. CSS recommends this PartsPAX™ to be changed out annually regardless of number of cycles.
Performance PAX
Includes all essential components to ensure your sterilizer is running smoothly. CSS recommends this PartsPAX™ to be changed out every 300 cycles.
Complete PAX
Includes all Performance PAX and Safety PAX components plus a few other key recommended replacement parts. CSS recommends this PartsPAX™ to be used if maintenance hasn’t been performed in over a year and/or the autoclave sees heavy use.

Troubleshooting

We’re always here to help you, here are some frequently asked questions around our maintenance program

All FAQs

My company would like to be factory trained. Do you offer training classes?
The items in my autoclave are not drying and are coming out wet (i.e. wet packs)
Where do I find my autoclave’s serial number?
The temperature/pressure in the jacket will not rise.
Learn how to properly maintain your autoclave.
Learn how to properly maintain your autoclave.
Get the eBook
Contact Consteril

We have a nationwide network of factory trained service technicians providing expert sterilizer service.

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