Consolidated’s Expert Steam Sterilizer Service and Maintenance Department

At CSS, our professional service staff is dedicated to installing and supporting laboratory equipment worldwide.

Our field engineers and technicians have extensive industry experience and participate in periodic factory training to ensure their skills remain current. We understand that steam sterilizer uptime is critical for our customers to efficiently operate their labs. As such, we strive to provide our clients with a service department that is accessible, educated, and driven by the highest standards of excellence. When you buy a CSS steam sterilizer, you are guaranteed the highest level and most product-knowledgeable service assistance. For service assistance with installation, troubleshooting, repair, and applications assistance, please contact us.

Repairs

If you would like to send equipment to Consolidated for evaluation and/or repair, fill out our OEM Repair Request Form, or contact our service department for more information.

Steam Sterilizer Preventative Maintenance

SterilCARE™ Proactive Maintenance Service

The SterilCARE™ Proactive Maintenance Program (PMP) is designed to help keep your laboratory’s steam sterilizer running at top performance for many years. Choose from four SterilCARE™ plans, or contact us to arrange for a custom configured maintenance program.

Choose the SterilCARE™ plan that best suits your facility:

SterilCARE™ Plan Components

Typical Daily Usage SterilCARE™ Plan Name Scheduled Inspection On-Site Service
Call
Parts
1 to 2 cycles Basic 1 per year
3 to 4 cycles Deluxe 2 per year 1 per year
5 to 6 cycles Premium 3 per year 2 per year
> 6 cycles Elite 4 per year Unlimited Included
Custom Contact Consolidated to develop a custom configured SterilCARE™ plan for your facility.

 

SterilCARE™ Proactive Maintenance Parts Kits

As part of the SterilCARE™ Proactive Maintenance Program (PMP), Consolidated offers the convenience of PartsPAX™ Maintenance Kits for your autoclave.  Learn more here.