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Frequently Asked Questions

How do I get the compartment door open to change my paper?

Refer to this page for instructional videos: https://consteril.com/resources/instructional-videos/

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How do I get the printer door open to change my paper?

Refer to this page for instructional videos: https://consteril.com/resources/instructional-videos/

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How do I obtain a plumbing/electrical schematic?

Schematics are included in the service manual that was provided with your autoclave.

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How do I order parts?

Contact your local parts distributor, or contact us, or see if it’s one of the commonly replaced parts found in our e-store. Also check out our blog: Steam Autoclave Components, Maintenance, and Anticipated Replacement Cycles: 3 Common Maintenance Questions

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How do I repair or reassemble a solenoid valve.

Check out our instructional videos here: https://consteril.com/resources/instructional-videos/

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How long does a field upgrade/controller conversion take?

Depending on options and configuration, approximately 6-8 hours.Refer to this page for more information: https://consteril.com/products/smart-options/sterilizer-control-upgrade-kit/

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How many gallons does my RO System need to generate to run the generator/autoclave?

Refer to the production specification sheets located here: https://consteril.com/resources/literature/ or review your installation instructions.

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How much does a controller upgrade cost?

Please contact us to speak with sales for more information

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How often do you recommend doing PMs?

The frequency of your preventative maintenance program is typically dictated by the number of cycles you run, your facilities SOP’s, or the requirements of the state.   Consolidated recommends preventative maintenance service plans and convenient parts packages as part of our SterilCare program.  Each SterilCare PartsPAX includes the recommended certified components to keep your sterilizer working […]

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How to access the printer ribbon?

Refer to this page for instructional videos: https://consteril.com/resources/instructional-videos/

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