Frequently Asked Questions

Does Consolidated buy back vessels?

Yes, please contact us and include the serial number. It’s best to also have photos of the chamber available.

First time set-up instructions for cloud-connected autolcaves

Connecting via Ethernet Power up sterilizer. Make sure an active Ethernet cable is plugged into the port located on the side of your autoclave’s control column (just below the 120V power connection.) Log onto www.consteril.com/connect and click “Create An Account” for…

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How can I configure the Consolidated sterilizer to connect to a specific network for internet access?

Consolidated’s sterilizers can simply be hooked up via an internet-ready Ethernet port. If no Ethernet connection is available the sterilizer can be connected through Wi-Fi.

How can I get my printer paper to advance?

Make sure the paper is loaded properly and refer to these instructional videos: http://www.consteril.com/resources/instructional-videos/

How do I change the paper and/or ribbon on my printer?

Refer to this page for instructional videos: http://www.consteril.com/resources/instructional-videos/

How do I connect my autoclave to the cloud?

If you know your Consolidated autoclave is equipped with the correct hardware to connect to the cloud, please click here for a step-by-step process to connect your autoclave.  If you don’t know or are unsure if your autoclave has the…

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How do I get the compartment door open to change my paper?

Refer to this page for instructional videos: http://www.consteril.com/resources/instructional-videos/

How do I get the printer door open to change my paper?

Refer to this page for instructional videos: http://www.consteril.com/resources/instructional-videos/

How do I obtain a plumbing/electrical schematic?

Schematics are included in the service manual that was provided with your autoclave.

How do I order parts?

Contact your local parts distributor, or contact us, or see if it’s one of the commonly replaced parts found in our e-store. Also check out our blog: Steam Autoclave Components, Maintenance, and Anticipated Replacement Cycles: 3 Common Maintenance Questions