We're Hiring!
View our open positions.
/ Learn More

Frequently Asked Questions

Does CSS offer laboratory autoclaves with different chamber volumes?

Yes. We offer a wide selection of autoclave models with chamber volumes ranging from 3.9 cu. ft. (109 L) to 36 cu. ft. (1,019 L). You can view all of our laboratory autoclaves and corresponding chamber dimension and volume information in our laboratory and research autoclave brochure.

Read More

What is the difference between a Class B and a Class N autoclave?

The primary difference between Class B and Class N autoclaves is how they remove air from the chamber prior to sterilization. Class B autoclaves utilize a vacuum pump to completely remove air from the chamber, which enables steam to better penetrate the load. Class N autoclaves use steam from a boiler or generator to create downward displacement, which pushes air out of the chamber.

Read More

What materials can I sterilize using a laboratory autoclave?

Depending on the particular unit, laboratory autoclaves can sterilize a wide variety of goods, including (but not limited to) both solid and liquid media, metal instruments, glass containers, animal cage bedding, biohazardous materials, soil samples and red bag waste.

Read More

What is a laboratory autoclave?

A laboratory autoclave — also known as a steam sterilizer — is a sophisticated piece of equipment designed to use steam heat to kill any microbial life that may be present on a contaminated load.

Read More

I would like to return some parts I am not using. Can I do that?

You may return the parts within 90 days of purchase, but a 35% restocking fee will apply. No unused electronic parts can be returned. Please call CSS to get a RMA number PRIOR to return.

Read More

Can I customize or add other parts to the SterilCARE PAX so I can get the discount?

When a SterilCARE PAX is requested, initially the factory recommendation will be provided. Our parts PAX can be customized to best meet the customer’s needs, but the basic structure of the PAX must stay intact.

Read More

Does CSS only ship parts orders with UPS?

We also ship with FedEx or DHL, however we do not have a daily pick-up with these carriers so there is a chance you could experience a delay.

Read More

I would like to order parts but don’t have the unit serial number. Can I still place an order?

We do require the serial number to place some parts orders, such as heaters for the generator, but not all. If you do not provide the serial number, we cannot verify that the order is accurate. If you are unsure of the part you need, please provide the serial # to CSS to avoid error.

Read More

I need controller parts for an old PB and/or MC but don’t see them on your parts list. Can I still get them?

Please contact our parts department directly with the autoclave serial number for more information, as the answer to this question depends on the part(s) you need. We will provide all available options. Depending on the age of the unit, we may recommend a controller upgrade or new unit.

Read More

Can I have Net 30 Day terms on my parts orders?

Unless otherwise previously arranged, parts orders are to be paid by credit card upon shipment.

Read More